Who We Are
Our website address is: https://fanstore.leoesdeportosalvo.pt.
This online store is owned and operated by Clube Recreativo Leões Porto Salvo, a non-profit sports club founded in 1970 and based in Porto Salvo, Oeiras, Portugal.
We are committed to protecting your privacy and ensuring that your personal data is handled in a secure and transparent way, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
What Personal Data We Collect and Why
When you visit our site, make a purchase, or interact with us, we may collect and process the following data:
1. Account Information
If you create an account, we collect your name, billing/shipping addresses, email, and phone number.
This allows us to process your orders, provide support, and manage your account.
2. Order Information
When you purchase from us, we collect data required to process your order:
- Name, billing and shipping address
- Email address and phone number
- Payment details (processed securely by third-party providers)
- IP address (for fraud prevention)
3. Payment Data
Payments are securely processed through IfThenPay, Stripe, or PayPal.
We do not store or have access to your full credit card details.
Please refer to each provider’s privacy policy for details on how they handle your data.
4. Contact Forms & Emails
If you contact us via a contact form or email, we collect your name, email address, and message content to respond to your inquiry.
5. Cookies
We use cookies to:
- Enable basic site functionality (e.g., shopping cart, login session)
- Remember your preferences
- Improve your user experience and store performance analytics
You can manage cookies in your browser settings at any time.
Comments
When visitors leave comments or reviews, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized hash of your email address may be shared with the Gravatar service to verify if you use it (see their policy: https://automattic.com/privacy/).
Media
If you upload images to the website (e.g., for product reviews), avoid uploading images with embedded location data (EXIF GPS).
Visitors may download and extract this information.
Embedded Content from Other Websites
Some pages or articles may include embedded content (e.g., YouTube videos, Instagram posts, etc.).
Embedded content behaves exactly as if you visited the other website.
These sites may collect data about you, use cookies, and track your interactions with that embedded content.
Who We Share Your Data With
We only share your personal data with trusted service providers necessary for operating the store, such as:
- Payment processors (IfThenPay, PayPal, Stripe)
- Shipping and logistics providers (CTT or others)
- Analytics providers (Google Analytics, Meta Pixel – for anonymized insights)
- Anti-spam and security tools (e.g., Akismet, Wordfence)
These partners only receive the data required to perform their services and are bound by confidentiality agreements and GDPR compliance.
How Long We Retain Your Data
- Orders: Retained for up to 10 years for accounting and legal compliance.
- User accounts: Retained as long as the account remains active.
- Comments/reviews: Retained indefinitely unless deleted by the user.
- Analytics data: Retained for up to 26 months, anonymized where possible.
Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Request restriction of processing or data portability
- Withdraw consent at any time (where applicable)
- File a complaint with the Portuguese Data Protection Authority (CNPD)
Requests can be sent by email to info@leoesdeportosalvo.pt.
Where Your Data Is Sent
Visitor comments and product reviews may be checked through an automated spam detection service.
Order and payment data may be securely transmitted to payment gateways and shipping providers for fulfillment purposes.
Security of Your Data
We use SSL encryption and maintain strict security protocols to protect your data from unauthorized access, disclosure, alteration, or destruction.
Only authorized personnel have access to personal data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes.
Updates will be posted on this page with the revised date.
Last updated: October 2025
Contact Information
For any questions about this Privacy Policy or how we handle your data:
📧 info@leoesdeportosalvo.pt
🏛️ Clube Recreativo Leões Porto Salvo
Porto Salvo, Oeiras, Portugal
🌐 https://fanstore.leoesdeportosalvo.pt
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